Terms & Conditions

Terms & Conditions

Understand your rights and obligations under our electricity and gas supply agreements.

SmartChoice Overview

Explore our Hawking SmartChoice options for tailored energy solutions based on contract agreements.

Standard Terms

Review the standard terms applicable to your energy supply contract for clarity and compliance.

These terms and conditions apply to you if you have agreed a formal contract with us for the supply of electricity and/or gas to a property. Your welcome pack will indicate which product you are on.

Supply Terms and Conditions

Deemed Supply Terms and Conditions

These terms and conditions apply to you if you are the owner or occupier of a property to which we supply energy and you have not agreed a formal contract with us for that supply.

Power Purchase Terms and Conditions

These terms and conditions apply to you if you have agreed a contract with us for the purchase of electricity and other benefits from you.

Feed-in Tariff Terms and Conditions

These terms and conditions apply to you if you have agreed a contract with us for payments under the feed-in tariff scheme.

General Privacy Policy

We respect your privacy and we are committed to protecting your personal data. This notice will explain how we look after your personal data and tell you about your privacy rights.

Important information

This notice aims to give you information on how we collect and processes your personal data. It applies to our customers, suppliers, other business contacts, people who use our website, and anyone who may represent them (for example, their officers, employees or agents). We do not intentionally collect data relating to children.

It is important that you read this notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This notice supplements other notices and is not intended to override them.

1. General Privacy Policy

This applies to our customers, suppliers, other business contacts, people who use our website, and anyone who may represent them (for example, their officers, employees or agents).

This applies to anyone who is applying for a job vacancy at Valda Energy

2. Candidate Privacy Notice

Complaints

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance